Patient Education Liaison - Great Lakes North (ND, SD, MN, IA, WI)

Overview

Reporting to the Lead, Patient Education Liaison (LPEL), the Patient Education Liaison (PEL) is a critical component of the product brand commercial strategy and works in close coordination with Field Sales, Field Reimbursement, Patient Services, Advocacy, and Marketing teams to support Alnylam’s patient-focused vision of harnessing a revolution in biology for human health.

The Patient Education Liaison is responsible for educating patients, caregivers, families, nurses, medical assistants, office staff, professional nursing organizations, and pertinent community groups on disease state and Alnylam’s RNAi treatments for all Alnylam brands. Using approved materials, the Patient Education Liaison will educate on the disease state, Alnylam treatments, and Alnylam’s services, through phone-based, in-person, and virtual meetings.

Central to this role is the ability to work with regional, field-based and internal colleagues to identify barriers to patient access and work to resolve them. The successful candidate must be passionate about science and deeply motivated by the quest of delivering education to patients and their families with the long-term success of the company in mind. The ideal candidate will be a self-motivated, self-starter with an innovative, entrepreneurial spirit.

Summary of Key Responsibilities

• Actively collaborates with Field Sales, Patient Services, Medical Affairs, Marketing, Advocacy and other critical internal teams to increase disease-state awareness and early diagnosis
• Leads regional effort to provide disease-state education, treatment education and support to patients their families/caregivers, nurses, medical assistants, office staff, nursing organizations, and community groups
• Maintains disease-state and product expertise through continuing medical education and attendance at relevant symposia, conferences and other educational opportunities
• Provides comprehensive updates on activity to PEL Lead and regional colleagues, ensuring that the regional team appropriately works as one entity to support patients in early diagnosis and access to treatment
• Accountable for executing on targeted workplan
• Completes required work in CRM system to facilitate tracking of critical launch metrics
• Ensures compliance with all corporate and industry policies with training provided by Alnylam Commercial, Legal, Regulatory and Compliance Officers
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Qualifications

• Bachelor of Science in Nursing, Registered Nurse (required)
• Genetic rare disease/ultra-rare disease experience (preferred)
• 2+ yrs. Pharmaceutical/biotech experience in a similar role
• Experience supporting and providing education to patients, family members, nurses, medical assistants, office staff, nursing organizations, and community groups affected by rare and ultra-rare genetic diseases (required)
• Strong presentation skills
• Exceptional interpersonal skills, professional communications, problem-solving, compassion and the ability to navigate difficult conversations
• Ability to translate scientific/medical information into patient-friendly language
• Ability to work well and lead within cross-functional groups and in a matrix organization
• Desire to innovate and work in a fast-paced, energetic environment
• Self-starter who is highly passionate about rare/ultra-rare disease and Alnylam’s core values: Commitment to People, Innovation, Discovery, Sense of Urgency, Open Culture, and Passion for Excellence.
• This position requires frequent travel within the region and at times nationally. Including overnight travel and weekends.
•  Must be able to travel up to 75%
• Valid Driver’s License