People Operations Specialist

Overview 

The People Operations Specialist will be the initial point of contact providing HR support across the organization. This position will be accountable for delivering timely, accurate, and customer‑focused service to employees and managers. This role supports core HR operations across the employee lifecycle, maintains HR data integrity, and contributes to continuous improvement of HR processes and service delivery in a fast‑paced, growing organization. The People Operations Specialist will play an important part in delivering an Efficient, Effective, and Exceptional Experience!

This is a hybrid position and will primarily be based in Cambridge, MA.

Responsibilities

• Own end‑to‑end resolution of employee and manager HR inquiries through the HR service platform, resolving routine issues and escalating complex cases as needed.
• Manage end‑to‑end employee lifecycle transactions, including onboarding, job changes, leaves, benefits administration, and offboarding.
• Maintain accurate employee data in the HR system and support data integrity and compliance audits.
• Identify and analyze trends in HR inquiries and transactions to support process improvements and enhanced service delivery.
• Support reporting, dashboards, and metrics for HR Centers of Excellence and business leaders.

Qualifications

• 3+ years of experience in human resources or people operations focused role.
• Bachelor’s degree in relevant field required.
• Experience supporting HR operations in a large or multinational organization preferred.
• Hands on experience with an HRIS or core case management system.
• Strong customer service mindset with excellent communication and interpersonal skills.
• Highly organized, detail oriented, and able to manage multiple, concurrent priorities.

U.S. Pay Range

$72,300.00 - $97,700.00

The pay range reflects the full-time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on a number of factors including, but not limited to, relevant experience, skills, and education. This role is eligible for an annual short-term incentive award (e.g., bonus or sales incentive) and an annual long-term incentive award (e.g., equity).

Alnylam’s robust Total Rewards package is designed to support your overall health and well-being. We offer comprehensive benefits including medical, dental, and vision coverage, life and disability insurance, a lifestyle reimbursement program, flexible spending and health savings accounts and a 401(k)with a generous company match. Eligible employees enjoy paid time off, wellness days, holidays, and two company-wide recharge breaks. We also offer generous family resources and leave. Our commitment to your well-being reflects our belief that caring for our people fuels the impact we create together.

Learn more about these and additional benefits offered by Alnylam by visiting the Benefits section of the Careers website: https://www.alnylam.com/careers

About Alnylam

We are the leader in RNAi therapeutics – a revolutionary approach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize-winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possible and are just at the beginning of what’s possible. Our deep pipeline, late-stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We're proud to be a globally recognized top employer, where an authentic, inclusive culture and breakthrough thinking fuel one another.

At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to their sex, gender or gender identity, sexual orientation, race, color, ethnicity, national origin, ancestry, citizenship, religion, creed, physical or mental disability, pregnancy status or related conditions, genetic information, veteran or military status, marital or familial status, political affiliation, age, or any other factor protected by federal, state, or local law. Alnylam is an E-Verify Employer.