Senior Manager, Marketing Operations

Overview

The Senior Manager of Marketing Operations provides proactive operational oversight and direction on the execution of speaker programs, territory sponsorships, as well as other operational programs and projects as needed.  The Sr. Manager assists in the strategy and development of programs in collaboration with our key business partners across Marketing, Sales, and Compliance to ensure alignment of operational processes with business strategies.

Key Responsibilities

• Partners with Sales and Marketing teams to evaluate and operationalize speaker bureau programming types and options
• Liaises daily with logistics vendor and internal partners on program execution and adherence to established processes 
• Provide proactive operational oversight and direction on the logistical execution of speaker programs and territory sponsorships and adherence to establish processes and business rules
• Develop, maintain, and enhance process documentation and training material
• Shepherd program operational and administrative support materials through the Commercial Review Board (CRB) review process.
• Lead training sessions for key stakeholder teams and ensure understanding and alignment on operational processes and technology platform.
• Execute established quality control processes consistently and confirm adherence to SOPs (attendee management, venue selection, meal cap management, etc.).  Work with Compliance on remediation (execution and documentation) when necessary.
• Manage field team inquiries and needs related to program operations and logistics.
• Leverage operational analytics/reporting for consistent reporting/monitoring.
• Gathers requirements for process or technology improvements and partner with Strategic Technologies to enhance Veeva Events technology solution
• Facilitate the annual speaker selection and contracts management process.  Lead the tactical work of annual/ongoing Speaker nomination, contracting, and onboarding processes, as well as other speaker-related initiatives.
• Support transfer of value reporting in accordance with state and federal requirements.

Qualifications

• Bachelor’s degree required (ideally in business or scientific discipline)
• Minimum of 5 years’ experience in pharmaceutical or medical device industry with experience in marketing operations, commercial operations, meetings management and/or marketing
• 2+ years of operational experience managing speaker programs and sponsorships preferred
• Proficiency with Microsoft Word, PowerPoint and Excel; experience with Veeva Events highly preferred
• Knowledgeable about regulatory, legal and medical requirements for promotional materials and familiar with MRL process; experience with Veeva PromoMats preferred
• Proven project and vendor management skills including budget management, planning, prioritization, objective setting, and logistics execution
• Excellent communications skills with an ability to efficiently and productively communicate both orally and in writing are required
• Strong analytical and organizational abilities
• Proven ability to lead and collaborate with cross-functional teams
• Adept at seeing change as an opportunity to improve business performance and campaigning for it when necessary

About Alnylam: Alnylam Pharmaceuticals (Nasdaq: ALNY) has led the translation of RNA interference (RNAi) into a whole new class of innovative medicines with the potential to transform the lives of people afflicted with rare and more prevalent diseases. Based on Nobel Prize-winning science, RNAi therapeutics represent a powerful, clinically validated approach to treating diseases at their genetic source by “interfering” with mRNA that cause or contribute to disease. Since our founding in 2002, Alnylam has led the RNAi Revolution and continues to turn scientific possibility into reality.

Our culture: Our people-first culture is guided by our core values: fiercely innovative, open culture, purposeful urgency, passion for excellence, and commitment to people, and these values influence how we work and the business decisions we make. Thanks to feedback from our employees over the years, we’ve been fortunate to be named a top employer around the world. Alnylam is extremely proud to have been recognized as the #1 Large Employer by Boston Globe Top Places to Work in 2023 for the third consecutive year, one of Science Magazine’s Top Biopharma Employers, one of America's Most Responsible Companies for 2024 by Newsweek, a Fast Company Best Workplace for Innovators, and a Great Place to Work in Canada, France, Italy, Spain, Switzerland, and UK – among others.

At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. We are dedicated to building an environment where employees can feel that they belong, can bring their authentic selves to work, and achieve to their full potential. By empowering employees to embrace their unique differences at work, our business grows stronger with advanced and original thinking, allowing us to bring groundbreaking medicines to patients. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, ethnicity, marital status, protected veteran status, disability, or any other characteristics prohibited by law.