Key Account Manager, Belgium
BE
Overview
Alnylam is preparing to launch AMVUTTRA (vutrisiran) in ATTR-CM across BeNeLux to transform the lives of people living with ATTR amyloidosis. The launch will also contribute to the transformation of Alnylam into a sustainable, R&D-driven, profitable company.
The Key Account Manager (KAM) is a field-based expert who strategically drives the commercial objectives of Alnylam’s portfolio in Belgium. Reporting to the Area Sales Lead BeNeLux, the KAM develops and implements territory-specific account plans, working in close cross-functional collaboration with Medical Affairs, Marketing, Market Access, and Patient Advocacy to optimize patient care and deliver commercial business objectives. The KAM ensures full compliance with all relevant company, industry, legal, regulatory, and ethical standards, and embodies Alnylam’s values of fiercely innovative, open culture, purposeful urgency, passion for excellence, and commitment to people.
Key Responsibilities
- Present a positive image of Alnylam and develop awareness of the RNAi platform and relevant products among healthcare professionals and key stakeholders.
- Develop, own, and drive territory and account plans, including customer targeting, in line with country strategy and in partnership with Marketing and Medical Affairs.
- Achieve post-launch KPIs, including sales and volume targets.
- Perform detailed analysis of the assigned territory to identify, assess, and develop relevant centers for diagnosis and treatment.
- Drive patient group identification, diagnosis, and referral rates by managing strategic intersectoral referral networks in close cooperation with other field-based functions.
- Build and maintain trusted relationships with a portfolio of customers to ensure market penetration, after developing a thorough understanding of key customer needs and requirements.
- Ensure the correct products and services are delivered to customers in a timely manner by collaborating with internal stakeholders (commercial, supply chain, compliance) and external centers.
- Secure hospital formulary access where needed by working collaboratively with colleagues in Market Access, ensuring seamless integration of product/s into hospital systems and facilitating timely product availability for patient care.
- Establish and maintain contact with key customers and provide commercial and scientific services to ensure access at site of care, and that logistics are in place to administer product.
- Manage and execute local meetings to drive diagnosis and treatment rates, in collaboration with the Medical Affairs Team for physicians and other healthcare professionals.
- Represent Alnylam at local and national events and congresses.
- Serve as the link of communication between key customers and internal teams.
- Liaise and collaborate with relevant internal staff (Medical Affairs, Sales Manager, Brand Manager, Market Access, Business Operations Manager) as required.
- Steer regular local alignment meetings with other field-based functions to ensure proper implementation and outcomes against the committed territory and account plans.
- Timely and accurate reporting and continuous diligent maintenance of the CRM database.
- Conduct all activities to the highest ethical standards in accordance with country code of practice and local laws and regulations.
- Significant domestic travel and occasional international travel as needed.
Qualifications
- University degree in a business-related field such as health or business management, or comparable educational background.
- 5+ years of experience in specialty care and/or Key Account Management in bio/pharmaceutical sales; cardiology or rare disease experience preferable.
- Strong business acumen and strategic thinking to add value to existing healthcare structures.
- Ability to gain consistent access and develop strong, professional relationships for product promotion with healthcare providers in reference centers and the community.
- Effective communication and influencing skills to engage with professionals at all organizational levels.
- Ability to draw on previous experiences and insights to generate and maintain appropriate awareness and timely access to treatment.
- Ability to communicate and lead cross-functionally with other field-based functions.
- Excellent organizational and project-management skills.
- Ability to travel within the territory on a regular basis, including overnight stays; must hold a valid driver’s license.
- Fluent in English (written and oral), Dutch and/or French language skills for Belgium
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About Alnylam: Alnylam Pharmaceuticals (Nasdaq: ALNY) has led the translation of RNA interference (RNAi) into a whole new class of innovative medicines with the potential to transform the lives of people afflicted with rare and more prevalent diseases. Based on Nobel Prize-winning science, RNAi therapeutics represent a powerful, clinically validated approach to treating diseases at their genetic source by “interfering” with mRNA that cause or contribute to disease. Since our founding in 2002, Alnylam has led the RNAi Revolution and continues to turn scientific possibility into reality.
Our culture: Our people-first culture is guided by our core values: fiercely innovative, open culture, purposeful urgency, passion for excellence, and commitment to people, and these values influence how we work and the business decisions we make. Thanks to feedback from our employees over the years, we’ve been fortunate to be named a top employer around the world. Alnylam is extremely proud to have been recognized as one of Science Magazine’s Top Biopharma Employers, one of America's Most Responsible Companies for 2024 by Newsweek, a Fast Company Best Workplace for Innovators, and a Great Place to Work in Canada, France, Italy, Spain, Switzerland, and UK – among others.
At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. We are dedicated to building an environment where employees can feel that they belong, can bring their authentic selves to work, and achieve to their full potential. By empowering employees to embrace their unique differences at work, our business grows stronger with advanced and original thinking, allowing us to bring groundbreaking medicines to patients.